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[News] Microsoft Receives Another Polite Open Letter of Complaint

Dear Microsoft [Open Letter]

,----[ Quote ]
| When I use OS X and Linux, the operating system itself seldom crosses
| my mind.
| 
| [...]
| 
| So I have one request: please develop a transparent operating system.
| I don't want to make my computer work, I want it to work for me. I
| don't want to think about security, usage, or hardware in detail. I
| want you to. If the word "Windows" crosses my mind for anything other
| than me thinking, "I can't wait to get my copy of Windows," then I
| think there is much to be done.
`----

http://markmcb.com/markmcb/blog/Dear_Microsoft


Related (other open letters):

An Open Letter to Microsoft: Re-Release Windows XP

,----[ Quote ]
| It's time to sober up on Windows Vista. This just isn't working out,
| and your users are getting frustrated to the point where they're souring
| on Windows altogether. In case you haven't seen some of the more
| noteworthy blog posts on this topic, I refer you to Chris Pirillo,
| Scot's Newsletter, or Spend Matters. Or check out the recent bug
| reports regarding product activation and security flaws. This is all
| stuff I managed to dredge up that was written yesterday.
| 
| People are unhappy with Vista. Really unhappy. And though I know Microsoft
| has its own form of Steve Jobs' reality distortion field, it certainly
| can't keep you from seeing at least some of the sobering sales figures and 
| the crush of disappointing reviews of Vista. I don't want to dredge up all 
| the reasons people are unhappy with Vista in this letter. I want to talk 
| about what you ought to do stop a mass migration to Linux and the Mac.
|                                   ^^^^^^^^^^^^^^^^^^^^^^^
`----

http://tech.yahoo.com/blogs/null/18428/an-open-letter-to-microsoft-re-release-windows-xp


An open letter to Bill Gates

,----[ Quote ]
| Dear Bill Gates
| 
| Give me back my weekend. I bought a new Windows Vista laptop -- and
| that's when the trouble began.
| 
| [...]
| 
| But what really grates is that your system is incompatible with two
| of the vital tools of my trade. Vista refuses to load the software
| for my newish Olympus digital recorder. And here?s what takes the
| biscuit. Vista rejects my HP IPAQ handheld device ? even though the
| software for that was created by Microsoft!
| 
| So in order to put Vista at the centre of what I do, I would have to
| buy hundreds of pounds of new hardware. 
| 
| [...]
| 
| My conclusion? For all the expensive and much-extended gestation,
| Vista was not ready for commercial release. And, just so you know,
| I've never once had a comparably horrible experience with the
| Google boys.
`----

http://www.bbc.co.uk/blogs/thereporters/robertpeston/2007/02/an_open_letter_to_bill_gates.html
http://tinyurl.com/2tlc8w

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