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[News] [Rival] The Microsoft XBox Disaster Scale Begins to 'Leak' to the Media

  • Subject: [News] [Rival] The Microsoft XBox Disaster Scale Begins to 'Leak' to the Media
  • From: Roy Schestowitz <newsgroups@xxxxxxxxxxxxxxx>
  • Date: Wed, 27 Jun 2007 02:53:28 +0100
  • Newsgroups: comp.os.linux.advocacy
  • Organization: Netscape / schestowitz.com
  • User-agent: KNode/0.10.4
30% failure rate haunts Xbox 360 image

,----[ Quote
| A recent query put to an Australian game retailer puts the figure at a 
| 30% return rate.
`----

http://www.itwire.com.au/index.php?option=com_content&task=view&id=13177&Itemid=1063

This is wrong on so many levels because:

        1. Microsoft deceived (they unleashed false figure; same with malware BTW)

        2. Microsoft produced poor products

        3. Support in case of failures has been awful, according to many reactions

How much has Microsoft lost on XBox 360 so far? The conservative estimate is
$5-6 billion. They clearly fail to evolve and make money from anything other
than the aging cash cows, so they began elevating price (support cost is up
50%) and squeezing their MVPs, charities, existing customers (forced upgrades
with intra-application incompatibilities, e.g. Office 2007) and politicians
(brutal lobbying for OOXML acceptance).


Related:

Gamers Say Microsoft Understates Xbox Problems

,----[ Quote ]
| An insider from Electronic Arts, Inc. is saying that the failure rate
| of Microsoft's Xbox 360 gaming console is actually ten times higher than
| what Microsoft spokespeople have admitted.
| 
| Game Daily BIZ, a gaming industry publication, reported that the
| anonymous source tallied that of the 300 consoles EA has received,
| 30-50 percent of them have failed.
` ^^^^^^^^^^^^^

http://www.consumeraffairs.com/news04/2006/08/xbox_gamers02.html


Microsoft's Xbotch

,----[ Quote ]
| Strike three
| 
| A few days later, the Xbotch console No. 2 gasped its last breath 
| under the none-too-heavy strain of a family member's brief check-in 
| with a garden in Viva Pinata. I was treated not only to a spooky
| "E 74" error screen, but I also got the famous red ring of death. 
| More phone calls to a more understandable, and more sympathetic, 
| Xbotch representative led to a diagnosis of DOA, and I'm still 
| waiting for the postage-paid packing materials that will whisk my 
| Xbotch to Texas for whatever magic is in store.
| 
| Strikes 4, 5, 6 ...
| 
| This might not be nearly so annoying if not for the fact that the 
| two Zune players at my household have also been plagued by 
| persistent hardware and software failures, including the dreaded 
| "skip bug" and a set of bum earbuds that required more than two 
| hours of phone time with customer service before someone finally 
| did the logical thing and sent me a new pair.
`----

http://www.fool.com/investing/value/2007/06/07/microsofts-xbotch.aspx


Anecdotal: Microsoft low on Xbox 360 coffins

,----[ Quote ]
| For the most part, we've given up on reporting every single time 
| one of our colleagues in the gaming press has an Xbox 360 die on 
| them. Frankly, we'd be writing a piece every couple weeks. A 
| brilliant recent example was the Weekly Geek Show's Xbox 360, 
| which we covered, died again in late May. Exactly one month 
| and six days after being "repaired." But, like Peter Moore 
| asked of all of us, we shouldn't focus on the failure rate 
| of Xbox 360s, but on the service in repairing them. And so, 
| we have the story of Officer Craig Ravitch of the New York 
| Police Department.
`----

http://www.joystiq.com/2007/06/06/anecdotal-microsoft-low-on-xbox-360-coffins/
http://tinyurl.com/28qx3b

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