____/ High Plains Thumper on Sunday 20 April 2008 13:31 : \____
> amicus_curious wrote:
>> "High Plains Thumper" wrote...
>>>
>>>
http://arstechnica.com/news.ars/post/20080325-vista-capable-lawsuit-paints-picture-of-buggy-nvidia-drivers.html
>>>
>>>
>>> or http://tinyurl.com/27wgoe
>>>
>>> Published: March 25, 2008 - 07:30PM CT
>>>
>>>> Microsoft's data strongly indicates that the problems were
>>>> real. Damon Poeter at CRN dug through the documentation to
>>>> find that on page 47 of the PDF, NVIDIA drivers were
>>>> identified as the cause of over 479,000 crashes, or just
>>>> under 29 percent of all the crashes Microsoft logged.
>>>> Microsoft's own drivers follow, at 17.9 percent, and the
>>>> "Unknown" category takes third place at 17 percent. ATI is
>>>> in fourth place (9.3 percent) and Intel in fifth place
>>>> (8.83 percent).
>>>
>>> 479,000 crashes logged by M$ on Vista and with a total of
>>> 1,652,000 including all others! No wonder why people are
>>> unhappy!
>>
>> Interesting statistic, eh? Consider there are some 160
>> million copies of Vista in use over almost 18 months time,
>> that is around 40 billion "Vista-days" of use and even 1,
>> 652,000 crashes is only about 1 in 27,000 days of use. That
>> is not so bad and I doubt that Linux could do any better.
>
> That IMHO, is a tip of the iceberg quote only stating video card
> problems, does not include all reported problems.
>
> I think the poster means 160 million copies of Vista inventory.
> Most I talk to aren't interested in upgrading. This is an
> example of one store chain losing money through its purchase:
>
>
http://www.theinquirer.net/gb/inquirer/news/2007/10/18/dsg-blames-vista-million-lost
>
> or http://tinyurl.com/6xuk8w
>
> [quote]
> DSG blames Vista for £20 million in lost profit
> Damp squib
> By Paul Hales: Thursday, 18 October 2007, 12:49 PM
>
> UK RETAIL OUTFIT, DSG has issued a profit warning blaming
> Microsoft's Vista for £20 million in lost profit.
>
> Mark Webb, a spokesman for the group which runs PC World and
> Currys shops, having largely ditched the Dixons label, said:
> "Vista just didn't capture the imagination as much as previous
> versions of Windows." Although sales volumes have been good, he
> said, "We've not seen the huge rush that we would have hoped for."
>
> Webb said very few people were buying boxed copies of Vista,
> feeling it was hardly worth upgrading from XP. The weedy OS
> overhaul also hit sales of new PCs, the company complained.
> [/quote]
>
> Linux has worked well with me. OTOH, even Microsoft MVP's shun
> Vista:
>
> http://aspnetresources.com/blog/vista_sucks.aspx
>
> [quote]
> Help with the launch? No, thanks
>
> As a diligent Microsoft MVP, I wanted to volunteer to help the
> mother empire with the Vista launch. I would go to a local
> BestBuy or CompUSA and help Microsoft promote the new OS. But
> after this experience, you won’t drag me there even with a free
> Zune. I just can’t offer people to buy such crap. I’m sorry for
> people who will buy and install it. Hey, at least I’m being
> honest about it!
> [/quote]
>
> Here is a hum dinger:
>
> [quote]
> Freeze-ups
>
> I couldn’t even suspect I’d have so much use my the Reset button.
> If I put Vista to sleep, things go very wrong once I wake it up.
> IE 7 freezes everything so bad, that you can’t even bring up the
> Window Task Manager (CTRL-Shift-Escape does not respond). I don’t
> know if the networking drivers crap themselves over, and I don’t
> really care. My Reset button is now shiny!
> [/quote]
Bill Weisgerber is one of those in the Microsoft marketing cult. It's better
not to feed him. He does the "Slog":
http://www.groklaw.net/article.php?story=20071023002351958 (From Microsoft)
"5: Jihad
A Jihad is a road trip. in which an evangelist visits a large number of ISVs
one-on-one to convince them to take some specific action. The classic Jihad is
one focused on getting Tier A ISVs to commit to supporting a given technology
by signing the technology's Letter of Agreement (LOA - see above).
A Jihad focuses on the Travelling Salesman aspect of evangelism. As in sales,
the purpose of the exercise is to close – to get the mark the ISV to sign on
the dotted line, in pen, irrevocably. Not to get back to us later, not to talk
to the wife about it, not to enter a three-day cooling-off period, but to get
the ISV to sign, sign, sign.
If the start of the meeting is the first time the ISV has seen the LOA, then
he's not going to sign it at the end of the meeting. Since we're asking for a
very serious commitment, we want the ISV to give their signing serious
consideration. If the ISV cannot deliver, then his committing to deliver is
worse than useless – the ISV's participation may occupy one of a limited
number of available slots, keeping some other ISV from participating.
To maximize the chance of getting the ISV to sign during the Jihad visit, make
sure that
-- The ISV has seen the LOA at least a week before the Jihad visit
-- The LOA is very clear about what exactly each side is promising to
deliver, and when
-- An Officer of the ISV's corporation will be attending the meeting
-- Microsoft's Director of DRG has positioned the LOA with sufficient
seriousness, in a cover letter or other communication in advance of the
meeting
-- You make it clear from the start that the purpose of your visit is to
answer any questions that they might have, preparatory to signing the LOA
while you're there
-- They understand that those who do not sign the LOA, are frozen out of
all further information about the techology until it goes into public beta
-- They understand (without being crude about it) that you will be making
the same offer to their competitors
-- You have T-shirts or other swag to give to those who sign. lt's amazing
what some people will do for a T-shirt.
There are a million tips and tricks to effective road trips, and to being a
Road Warrior in general, all of which is beyond the scope of this discussion.
[...]
8: The Slog
Guerilla marketing is often a long, hard slog.
slog (sl^g) v. slogged, slogqing, slogs. –tr, To strike with heavy blows,
as in boxing. -intr. 1. To walk with a slow, plodding gait. 2. To work
diligently for long hours. –n. . 1. long, hard work. 2. A long, exhausting
march or hike. [Orig. unknown.] -slog'ger
–American Heritage Dictionary, 1991
In the Slog, Microsoft dukes it out with the competition. MSDN and Platform
marketing are the regular forces, exchanging blows with the enemy mano a mano.
Evangelism should avoid formal, frontal assaults, instead focusing its efforts
of hit-and-run tactics.
In the Slog, the enemy will counter-attack, trying to subvert your Tier A ISVs
to their side, just as you should try to subvert their ISVs to your side. New
ISVs should be sought, and directed to MSDN's one-to- many programs.
Evangelism should constantly be on the lookout for killer demos, hot young
startups, major ISVs, customer testimonials, enemy-alliance-busting defections
and other opportunities to demonstrate momentum for our technology. If bugs
are found in our technology, or missing features are found to be critically
important, then now is the time to identify and fix them. Stay engaged with
the technology development team; ensure that you are a valuable resource for
them, not a hectoring pest. Document all of your progress (ideally in
regularly updated internal Web pages) and forward it regularly to management.
If management is not aware of your progress, your successes, and your
stumbling blocks, then they can't help. (They may not help anyway, but they
can't if they don't know what you need.)
Keep those Tier A ISVs on track to delivery! They are your strongest weapons
and cannot be forgotten.
The elements of the evangelical infrastructure - conference presentations,
courses, seminars, books, magazine articles, whitepapers, etc. – should start
hitting the street at the start of the Slog. They should be so numerous as to
push all other books off the shelf, courses out of catalogs, and presentations
off the stage.
Working behind the scenes to orchestrate "independent" praise of our
technology, and damnation of the enemy's, is a key evangelism function during
the Slog. "Independent" analyst's report should be issued, praising your
technology and damning the competitors (or ignoring them). "Independent"
consultants should write columns and articles, give conference presentations
and moderate stacked panels, all on our behalf (and setting them up as experts
in the new technology, available for just $200/hour). "Independent" academic
sources should be cultivated and quoted (and research money
granted). "Independent" courseware providers should start profiting from their
early involvement in our technology. Every possible source of leverage should
be sought and turned to our advantage.
I have mentioned before the "stacked panel". Panel discussions naturally favor
alliances of relatively weak partners - our usual opposition. For example,
an "unbiased" panel on OLE vs. OpenDoc would contain representatives of the
backers of OLE (Microsoft) and the backers of OpenDoc (Apple, IBM, Novell,
WordPerfect, OMG, etc.). Thus we find ourselves outnumbered in almost
every "naturally occurring" panel debate.
A stacked panel, on the other hand, is like a stacked deck: it is packed with
people who, on the face of things, should be neutral, but who are in fact
strong supporters of our technology. The key to stacking a panel is being able
to choose the moderator. Most conference organizers allow the moderator to
select the panel, so if you can pick the moderator, you win. Since you can't
expect representatives of our competitors to speak on your behalf, you have to
get the moderator to agree to having only "independent ISVs" on the panel. No
one from Microsoft or any other formal backer of the competing technologies
would be allowed – just ISVs who have to use this stuff in the "real world."
Sounds marvelously independent doesn't it? In fact, it allows us to stack the
panel with ISVs that back our cause. Thus, the "independent" panel ends up
telling the audience that our technology beats the others hands down. Get the
press to cover this panel, and you've got a major win on your hands.
Finding a moderator is key to setting up a stacked panel. The best sources of
pliable moderators are:
-- Analysts: Analysts sell out - that's their business model. But they are
very concerned that they never look like they are selling out, so that makes
them very prickly to work with.
-- Consultants: These guys are your best bets as moderators. Get a
well-known consultant on your side early, but don't let him publish anything
blatantly pro-Microsoft. Then, get him to propose himself to the conference
organizers as a moderator, whenever a panel opportunity comes up. Since he's
well-known, but apparently independent, he'll be accepted – one less thing for
the constantly-overworked conference organizer to worry about, right?
Gathering intelligence on enemy activities is critical to the success of the
Slog. We need to know who their allies are and what differences exist between
them and their allies (there are always sources of tension between allies), so
that we can find ways to split 'em apart. Reading the trade press, lurking on
newsgroups, attending conferences, and (above all) talking to ISVs is
essential to gathering this intelligence.
This is a very tough phase of evangelism. You'll be pulled in every direction
at once, randomized by short-term opportunities and action items, nagged by
your Tier A ISVs and pestered by every other ISV that wants to become a Tier
A. Management will want to know right now how you're going to respond to some
bogus announcement by some random ISV. Some PM over in Consumer will demand
that you drop everything to go talk to an ISV in Outer Mongolia, that's run by
an old college chum of his. Competitors will make surprise announcements, lie
through their teeth, and generally try to screw you just as hard as you are
trying to screw them.
Of course, if you are very, very lucky, there will be no competition to your
technology. But this is almost never the case. ODBC had its IDAPI, OLE had its
OpenDoc, COM had its SOM, DCOM has its CORBA, MAPI had its VIM, etc., etc.,
etc. The existence of a Microsoft technology nearly guarantees that a
competitive technology will spring into existence overnight, backed by an
impromptu association of Microsoft competitors which have decided to draw yet
another Line in the Sand ("If we don't stop Microsoft here, then they are
going to take over the whole world!").
Without a competing technology to fight, you just hand everything over to MSDN,
give your Tier A ISVs to PSS, and find a new technology to evangelize. But
that takes most of the fun out of the game :-)
9: Final Release:
Evangelism of a given technology usually ends with the final, shipping release
of that technology. One last big press event, with demos, a tradeshow, press
releases, etc., is often called for, showcasing the apps that are sim-shipping
and the customers that are using them. In the face of strong competition,
Evangelism's"
--
~~ Best of wishes
Charity: compensating for a broken system rather than actually fixing it
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