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[News] [Rival] Microsoft's Xbox 360 Still Left Behind

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PS3 edges ahead of Xbox 360

,----[ Quote ]
| Speaking at the PlayStation Day conference in the UK, Sony Computer 
| Entertainment Europe chief David Reeves was chuffed to announce that despite 
| a sixteen month head-start, the PlayStation 3 had overhauled rival Xbox 360 
| in European sales.   
`----

http://www.itwire.com/content/view/18091/1063/


Recent:

PS3 tops Xbox 360 again; Microsoft cites shortages

,----[ Quote ] 
| Nintendo's Wii led by a wide margin in U.S. video-game console unit sales in 
| February, followed by the Sony's PlayStation 3, according to data released by 
| the NPD Group this afternoon. Microsoft's Xbox 360 came in third among 
| current-generation consoles for the second straight month. Here are the 
| numbers that NPD released:    
| 
| Nintendo Wii: 432,000
| PlayStation 2: 352,000
| PlayStation 3: 281,000
| Xbox 360: 255,000
`----

http://blog.seattlepi.nwsource.com/microsoft/archives/134220.asp?source=rss


MS showcases Red Ring of Death Xbox 360 at expo

,----[ Quote ]
| Microsoft executives will be a little red-faced today after an Xbox 360 on 
| display at this year’s Game Developers Conference (GDC) in San Francisco 
| contracted the infamous ‘Red Ring of Death’ disease.  
`----

http://www.reghardware.co.uk/2008/02/19/red_ring_of_death_xbox_game_developers_conference/


Related:

Raikes and Other Exits

,----[ Quote ]
| It's weird that Mini and all the commenters here have failed to notice the 
| mass exodus from the Xbox team in 2007. By my count, more than 15% of the 
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| product team (dev/PM/test) have left Microsoft for Apple, Sony, Google, 
| Yahoo, MySpace, Amazon, and various other companies (including several 
| startups, local and in the Valley).    
`----

http://minimsft.blogspot.com/2008/01/raikes-and-other-exits.html


Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures

,----[ Quote ]
| It's around 30%, and all will probably fail early. This quarter they are 
| expecting 1 M failures, most of those Xenons. Some of those are repeat 
| failures.  
`----

http://www.8bitjoystick.com/archives/jake_inside_source_reveal_the_truth_about_xbox_360_red_ring_of_death_failures.php


Microsoft Admits ALL Xbox360's Are Defective

,----[ Quote ]
| Though Robbie Bach, head of Microsoft's Xbox360 Division refused to elaborate 
| on the issue, the general consensus is that it's one of botched thermal 
| design management and inadequate dissipation of heat leading to component 
| failure.   
`----

http://www.fastsilicon.com/latest-news/microsoft-admits-all-xbox360s-are-defective.html?Itemid=60


Xbox failure rate is around 16 per cent and rising

,----[ Quote ]
| Microsoft converts cash into smoke
| 
| [...]
| 
| About 60 per cent of all dodgy Xboxes returned to Square Trade suffer the 
| vindaloo-induced Red Ring of Death. 
| 
| [...]
| 
| Both the PlayStation 3 and the Wii have about a three per cent failure rate. 
| Microsoft is lucky in having money to burn, it seems.  
`----

http://www.theinquirer.net/gb/inquirer/news/2008/02/15/xbox-falure-rate-per-cent


Insider Trading Hasn't Affect Microsoft Stock - Yet

,----[ Quote ]
| MarketWatch.com reports that Robbie Bach, president of Microsoft's
| Entertainment and Devices division, sold $6.2 million of Microsoft
| stock just prior to announcing that Microsoft was going to have to 
| extend XBox 360 warranties to three years because of extensive 
| failures. The filings note that this was not part of any 
| scheduled diversification or selling program; this was a 
| conscious, unscheduled sale by the guy in charge of releasing 
| news that could affect the value of Microsoft stock.
| 
| [...]
| 
| Insider trading is a very serious violation of the law; just 
| ask Martha Stewart, who served five months in prison for 
| avoiding losses of $43,000 through trades that just had suspicious 
| timing (no insider trading was actually proven). This is $6.3 
| million that went straight into Robbie Bach's pocket.
`----

http://biz.yahoo.com/seekingalpha/070713/40947_id.html?.v=1


Peter Moore's parting pledge for Microsoft games an empty promise?

,----[ Quote ]
| Now that we know Mr Moore has departed for greener multi-million dollar 
| pastures as the head of the powerful sports games division at Electronic 
| Arts, the question is was his promise of a profitable games business at 
| Microsoft simply the parting words of a man who knew he would not be around 
| to be held accountable for them?    
`----

http://www.itwire.com.au/index.php?option=com_content&task=view&id=13598&Itemid=1023


Microsoft: XBox 360 Price Drop Won't Fix Broken Strategy

,----[ Quote ]
| So in the end, it doesn’t matter if the 360 is $50 or even $100 less. 
| Ultimately, the price cut will just reveal how niche the system has become. 
| 
| Exactly. Come on, guys. The blogosphere, be it the guys at GigaOM, Chris 
| Kohler at Wired Game I Life or myself, have come up with some pretty rational 
| approaches for how you can get it together. Unfortunately, however, our 
| protestations seem to fall on deaf ears. Best of luck with your "winning 
| strategy." I guess you know best.    
`----

http://biz.yahoo.com/seekingalpha/070809/43985_id.html?.v=1


XBLA's Ross Erickson leaves Microsoft, heads over to Sierra Online

,----[ Quote ]
| Of course, this follows XBLA General Manager Greg Canessa's
| departure a couple weeks back. While having two of the most
| senior Xbox Live Arcade execs jump ship in a two week time 
| span after a particularly long string of subpar Wednesdays
| -- nothing, Ms. Pac-Man, Lumines add-on, nothing, Root Beer
| Tapper, Paperboy, nothing -- might seem to imply certain
| disaster, Ross insisted that he and Greg's decided to
| leave under entirely different circumstances.
`----

http://www.joystiq.com/2007/02/20/xblas-ross-erickson-leaves-microsoft-heads-over-to-sierra-onli/
http://tinyurl.com/25s6he


XBLA main man jumps ship

,----[ Quote ]
| In somewhat surprising news, Greg Canessa, the big guy behind
| Xbox Live Arcade, has left the Microsoft compound for PopCap Games.
`----

http://www.destructoid.com/xbla-main-man-jumps-ship-29716.phtml


Japanese Thermal Expert Examines Xbox 360, Figures Out What's Wrong (Hint:
Everything)

,----[ Quote ]
| Because Microsoft will never admit to any possible overheating problems with 
| their beloved Xbox 360 design, Japanese-based Nikkei hired a thermal design 
| expert to come examine the console. They looked at two—one made in 2005 and 
| one repaired in May 2007.   
`----

http://gizmodo.com/gadgets/microsoft/japanese-thermal-expert-examines-xbox-360-figures-out-whats-wrong-hint-everything-286400.php


Lawsuit claims Xbox 360s scratch discs

,----[ Quote ]
| Filed on Monday in the U.S. District Court for the Southern District of 
| Florida, the suit claims that Xbox 360s scratch game discs, making them 
| unusable. Thousands of people have been affected by and have complained to 
| Microsoft about the problem, the suit claims.   
`----

http://news.yahoo.com/s/infoworld/20070710/tc_infoworld/90093


Microsoft admits scratch problem with Xbox 360

,----[ Quote ]
| There hasn't been much discussion on the fact that the problem exists
| by consumers, but untill now Microsoft has always somewhat denied the
| problem and never proposed a solution.
| 
| The Dutch television show Kassa, which deals with customer complaints,
| has been nagging Microsoft about this problem for several weeks, they
| did tests with Xbox360 setups and filmed (and proofed) that the Xbox360
| is indeed responsible for scratching game discs, when not moved, placed
| on a stable table and under the best possible conditions.
| 
| [...]
| 
| 
| The television show also reported that while this issue is now an issue
| in the Netherlands (it is also widely covered in regular news), it
| could become a global problem for Microsoft in the future. Therefore
| I would recommend anyone who is facing the same problem to contact
| their local Microsoft office and point them to this article.
`----

http://www.cdfreaks.com/news/Microsoft-admits-scratch-problem-with-Xbox-360.html


European commission investigates XBOX 360 failures

,----[ Quote ]
| It seems that Microsoft can't catch a break these days what with 
| Vista still failing miserably and apparently so are XBOX 360's.
| 
| [...]
| 
| There are upwards of 1,000 complaints from the Netherlands alone 
| which is going up every day. The commissioner not only wants 
| answers from Microsoft Europe but from other markets as well 
| and a bulleted list of all issues and problems known in 
| those markets.
`----

http://gamer.blorge.com/2007/06/01/european-commission-investigates-xbox-360-failures/


WARNING :- avoid VGCHARTS and NEOGAF

,----[ Quote ]
| They are being financed by MS to make 360 look good to gullible people.
| 
| [...]
| 
| NEOGAF :-
| another Flaming and misleading gaming forum run by 2 previous MS employees.
| This is the forum where you have people posting "360 is the last stand for 
| RPG in JAPAN" , "x360 kills ps3 in JAPAN" and getting away with it. 
`----

http://forums.gametrailers.com/showthread.php?t=121309


Microsoft facing $1bn Xbox bill

,----[ Quote ]
| Microsoft, has not revealed how many of its machines have suffered the 
| problem, but said the number was "bigger than we are comfortable with."
`----

http://news.bbc.co.uk/1/hi/business/6275728.stm


Microsoft lied about scaling chips they promised:

http://forum.beyond3d.com/showthread.php?t=42164


Owner of eight failed Xbox 360 explains failures

,----[ Quote ]
| And although console gamers usually don’t come with the geeky and 
| techie know-how of Banzai Runner hobbyists, an owner of eight failed 
| Xbox 360s finally tapped into his inner geek and got the problem of 
| the Xbox 360 issues down pat.
`----

http://www.kilegates.com/owner-of-eight-failed-xbox-360-explains-failures/


30% failure rate haunts Xbox 360 image

,----[ Quote
| A recent query put to an Australian game retailer puts the figure at a 
| 30% return rate.
`----

http://www.itwire.com.au/index.php?option=com_content&task=view&id=13177&Itemid=1063


A Tale of 11 Broken Xbox 360s

,----[ Quote ]
| "I can't comment on failure rates, because it's just not something - it's 
| a moving target. What this consumer should worry about is the way that 
| we've treated him. Y'know, things break, and if we've treated him well 
| and fixed his problem, that's something that we're focused on right 
| now."
| 
|    -- Peter Moore [of Microsoft] on Xbox 360 failure rates
`----

http://www.1up.com/do/newsStory?cId=3160603


Microsoft deletes mass Xbox 360 crashing claims from Forza 2 forums

,----[ Quote ]
| In what appears to be an effort to conceal the over 900 replies gamers 
| provided on the official Forzamotorsport.net forums about Forza Motorsport 2 
| crashing on the Xbox 360, Microsoft has deleted the long thread, now stating 
| that it’s “exclusive content for registered forum users” only. However, the 
| thread was removed entirely, even to registered members.    
`----

http://gamerush.zoomshare.com/files/my_images/GameRush_Entertainment_Microsoft_deletes_mass_Xbox_360_crashing_claims_from_Forza_2_forums_News.htm


Anecdotal: Microsoft low on Xbox 360 coffins

,----[ Quote ]
| For the most part, we've given up on reporting every single time 
| one of our colleagues in the gaming press has an Xbox 360 die on 
| them. Frankly, we'd be writing a piece every couple weeks. A 
| brilliant recent example was the Weekly Geek Show's Xbox 360, 
| which we covered, died again in late May. Exactly one month 
| and six days after being "repaired." But, like Peter Moore 
| asked of all of us, we shouldn't focus on the failure rate 
| of Xbox 360s, but on the service in repairing them. And so, 
| we have the story of Officer Craig Ravitch of the New York 
| Police Department.
`----

http://www.joystiq.com/2007/06/06/anecdotal-microsoft-low-on-xbox-360-coffins/
http://tinyurl.com/28qx3b


Gamers Say Microsoft Understates Xbox Problems

,----[ Quote ]
| An insider from Electronic Arts, Inc. is saying that the failure rate
| of Microsoft's Xbox 360 gaming console is actually ten times higher than
| what Microsoft spokespeople have admitted.
| 
| Game Daily BIZ, a gaming industry publication, reported that the
| anonymous source tallied that of the 300 consoles EA has received,
| 30-50 percent of them have failed.
`----

http://www.consumeraffairs.com/news04/2006/08/xbox_gamers02.html


Gears of War disc errors - why the hell is no one covering this?

,----[ Quote ]
| So, we're all just 'unlucky' Mark? Thanks for that. I'm happy for you
| and your console, but what about us? Where are we supposed to turn to 
| for help and support? Microsoft wasn't very helpful (ref #102-379-2964)
| any of the times I've called them (I think it's up to three now for the
| same issue - perhaps I'll call again today and check on an update).
| 
| All I know is that if I see that dreaded error message again on my new
| 360 I am going to go absolutely ballistic!!!
`----

http://www.1up.com/do/blogEntry?bId=7626298&publicUserId=5551391


What is the real failure rate of the Xbox 360?

,----[ Quote ]
| We asked Game, one of the largest console retailers in the UK. 
| "That's not information we're able to give out. It's commercially
| sensitive," it said. As for Microsoft, in the early days after the 
| console's 2005 launch it claimed that failure rates were no higher
| than an industry average of between 3% and 5%. That now seems
| wildly optimistic.
| 
| Last month, its vice-president of entertainment, Peter Moore,
| refused to answer the question, telling the Mercury News: "I 
| can't comment on failure rates." According to Moore, if someone 
| has a faulty console they should worry about the customer service.
`----

http://technology.guardian.co.uk/weekly/story/0,,2091221,00.html


360 failure rates at 61%?

,----[ Quote ]
| Over at XBox 360 Gamer they have refused to buy Microsoft?s claimed
| 4-5% failure rates and instead opted to create their own poll which
| yielded shocking results. At the time of writing there have been
| 3780 submissions and 2355 comments resulting in claimed failure
| rates of 61%.
| 
| There is no avoiding the fact that there is likely to be a negative
| skew to the poll, angry gamers are more likely to vent than satisfied 
| gamers. That said 61% is a huge number and even if its half that 30%
| is a far cry from the 4-5% Microsoft would like us to believe.
`----

http://www.quicksavejunkie.com/2007/05/23/360-failure-rates-at-61/


Class Action Lawsuit Filed Against MS For Bricked 360s

,----[ Quote ]
| According to Gamespot, the suit seeks a minimum of $10 million in
| damages, depending on how MS decides to defend itself. 
`----

http://www.kotaku.com/gaming/law/class-action-lawsuit-filed-against-ms-for-bricked-360s-220250.php


Numerous Reports, November 30 Xbox 360 Update Is Bricking Consoles

,----[ Quote ]
| Some consoles are being bricked by Thursday's dashboard update.
| Issues range from freezing, red ring of death and VGA adapterm
| alfunction. Microsoft isn't acknowledging the issue and billing
| $140 for repairs.
`----

http://digg.com/gaming_news/Numerous_Reports_November_30_Xbox_360_Update_Is_Bricking_Consoles


Update brick your 360? Speak up

,----[ Quote ]
| Since yesterday's update, there are numerous reports about 360s
| being bricked. Some people suspect that this is being done by
| Microsoft intentionally to stop modders and hackers. Xbox Scene
| thinks it has more to do with certain combinations of hardware
| and firmware.
`----

http://www.xbox360fanboy.com/2006/11/01/update-brick-your-360-speak-up/ 


Autoupdate killed my 360!

,----[ Quote ]
| I was fine yesterday gaming with the VGA cable but after getting
| the autoupdate today, I get a black screen. Does Microsoft test
| these things? My connection to the TV didn't change yet its
| screwed. Thanks for nothing Microsoft.
`----

http://forum.teamxbox.com/showthread.php?t=489979


Loot: Redmond, We Have a Problem, Or, What's Wrong With the Xbox 360

,----[ Quote ]
| At this point, Former becomes impassioned. That's not fair, he says;
| we always saw this as a long-term venture. To which we reply that we
| were talking about the original Xbox, and while other divisions of
| the company throw off more profits in a single quarter than the
| entire $5 billion or so lost in the home and entertainment division
|        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| to date, the fact remains that, as we take-our-word-for-it predicted,
| the Xbox group has been spectacularly unprofitable for Microsoft.
| Hence, our heretofore unpublished Vietnam analogy. The rest of the
| night is a blur, but we digress.
| 
| [...]
| 
| The worst case scenario for Microsoft, then, is one in which the Xbox
| 360's bid for the mass market is blocked by the Wii for the next two to
| three years, at which point the aging and underpowered Wii gives way
| to a cheaper-than-it-is-now PS3 with a selection of AAA titles that's
| far wider than what the PS3 has at the moment; new installments of
| Playstation's own popular and casual-leaning games; and a slew of
| new franchises from Sony's much-larger studio operation.
`----

http://ncroal.talk.newsweek.com/default.asp?item=533168
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