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[News] [Rival] Another Blow for Microsoft XBox: Spring Update Cancelled

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Microsoft shelves spring update for Xbox 360

,----[ Quote ]
| Prepare for a summer without new Xbox features gaming fans, Microsoft just 
| confirmed there’ll be no traditional spring update for the console’s system 
| software.  



The Xbox 360 is dead

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| According to a report, if some Australian retailers had their way, the Xbox 
| 360 would be dumped from their shelves. 


Xbox 360 On The Skids Retailers Consider Dumping It


PS3 tops Xbox 360 again; Microsoft cites shortages

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| Nintendo's Wii led by a wide margin in U.S. video-game console unit sales in 
| February, followed by the Sony's PlayStation 3, according to data released by 
| the NPD Group this afternoon. Microsoft's Xbox 360 came in third among 
| current-generation consoles for the second straight month. Here are the 
| numbers that NPD released:    
| Nintendo Wii: 432,000
| PlayStation 2: 352,000
| PlayStation 3: 281,000
| Xbox 360: 255,000


MS showcases Red Ring of Death Xbox 360 at expo

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| Microsoft executives will be a little red-faced today after an Xbox 360 on 
| display at this year’s Game Developers Conference (GDC) in San Francisco 
| contracted the infamous ‘Red Ring of Death’ disease.  



Raikes and Other Exits

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| It's weird that Mini and all the commenters here have failed to notice the 
| mass exodus from the Xbox team in 2007. By my count, more than 15% of the 
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| product team (dev/PM/test) have left Microsoft for Apple, Sony, Google, 
| Yahoo, MySpace, Amazon, and various other companies (including several 
| startups, local and in the Valley).    


Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures

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| It's around 30%, and all will probably fail early. This quarter they are 
| expecting 1 M failures, most of those Xenons. Some of those are repeat 
| failures.  


Microsoft Admits ALL Xbox360's Are Defective

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| Though Robbie Bach, head of Microsoft's Xbox360 Division refused to elaborate 
| on the issue, the general consensus is that it's one of botched thermal 
| design management and inadequate dissipation of heat leading to component 
| failure.   


Xbox failure rate is around 16 per cent and rising

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| Microsoft converts cash into smoke
| [...]
| About 60 per cent of all dodgy Xboxes returned to Square Trade suffer the 
| vindaloo-induced Red Ring of Death. 
| [...]
| Both the PlayStation 3 and the Wii have about a three per cent failure rate. 
| Microsoft is lucky in having money to burn, it seems.  


Insider Trading Hasn't Affect Microsoft Stock - Yet

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| MarketWatch.com reports that Robbie Bach, president of Microsoft's
| Entertainment and Devices division, sold $6.2 million of Microsoft
| stock just prior to announcing that Microsoft was going to have to 
| extend XBox 360 warranties to three years because of extensive 
| failures. The filings note that this was not part of any 
| scheduled diversification or selling program; this was a 
| conscious, unscheduled sale by the guy in charge of releasing 
| news that could affect the value of Microsoft stock.
| [...]
| Insider trading is a very serious violation of the law; just 
| ask Martha Stewart, who served five months in prison for 
| avoiding losses of $43,000 through trades that just had suspicious 
| timing (no insider trading was actually proven). This is $6.3 
| million that went straight into Robbie Bach's pocket.


Peter Moore's parting pledge for Microsoft games an empty promise?

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| Now that we know Mr Moore has departed for greener multi-million dollar 
| pastures as the head of the powerful sports games division at Electronic 
| Arts, the question is was his promise of a profitable games business at 
| Microsoft simply the parting words of a man who knew he would not be around 
| to be held accountable for them?    


Microsoft: XBox 360 Price Drop Won't Fix Broken Strategy

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| So in the end, it doesn’t matter if the 360 is $50 or even $100 less. 
| Ultimately, the price cut will just reveal how niche the system has become. 
| Exactly. Come on, guys. The blogosphere, be it the guys at GigaOM, Chris 
| Kohler at Wired Game I Life or myself, have come up with some pretty rational 
| approaches for how you can get it together. Unfortunately, however, our 
| protestations seem to fall on deaf ears. Best of luck with your "winning 
| strategy." I guess you know best.    


XBLA's Ross Erickson leaves Microsoft, heads over to Sierra Online

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| Of course, this follows XBLA General Manager Greg Canessa's
| departure a couple weeks back. While having two of the most
| senior Xbox Live Arcade execs jump ship in a two week time 
| span after a particularly long string of subpar Wednesdays
| -- nothing, Ms. Pac-Man, Lumines add-on, nothing, Root Beer
| Tapper, Paperboy, nothing -- might seem to imply certain
| disaster, Ross insisted that he and Greg's decided to
| leave under entirely different circumstances.


XBLA main man jumps ship

,----[ Quote ]
| In somewhat surprising news, Greg Canessa, the big guy behind
| Xbox Live Arcade, has left the Microsoft compound for PopCap Games.


Japanese Thermal Expert Examines Xbox 360, Figures Out What's Wrong (Hint:

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| Because Microsoft will never admit to any possible overheating problems with 
| their beloved Xbox 360 design, Japanese-based Nikkei hired a thermal design 
| expert to come examine the console. They looked at two—one made in 2005 and 
| one repaired in May 2007.   


Lawsuit claims Xbox 360s scratch discs

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| Filed on Monday in the U.S. District Court for the Southern District of 
| Florida, the suit claims that Xbox 360s scratch game discs, making them 
| unusable. Thousands of people have been affected by and have complained to 
| Microsoft about the problem, the suit claims.   


Microsoft admits scratch problem with Xbox 360

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| There hasn't been much discussion on the fact that the problem exists
| by consumers, but untill now Microsoft has always somewhat denied the
| problem and never proposed a solution.
| The Dutch television show Kassa, which deals with customer complaints,
| has been nagging Microsoft about this problem for several weeks, they
| did tests with Xbox360 setups and filmed (and proofed) that the Xbox360
| is indeed responsible for scratching game discs, when not moved, placed
| on a stable table and under the best possible conditions.
| [...]
| The television show also reported that while this issue is now an issue
| in the Netherlands (it is also widely covered in regular news), it
| could become a global problem for Microsoft in the future. Therefore
| I would recommend anyone who is facing the same problem to contact
| their local Microsoft office and point them to this article.


European commission investigates XBOX 360 failures

,----[ Quote ]
| It seems that Microsoft can't catch a break these days what with 
| Vista still failing miserably and apparently so are XBOX 360's.
| [...]
| There are upwards of 1,000 complaints from the Netherlands alone 
| which is going up every day. The commissioner not only wants 
| answers from Microsoft Europe but from other markets as well 
| and a bulleted list of all issues and problems known in 
| those markets.



,----[ Quote ]
| They are being financed by MS to make 360 look good to gullible people.
| [...]
| another Flaming and misleading gaming forum run by 2 previous MS employees.
| This is the forum where you have people posting "360 is the last stand for 
| RPG in JAPAN" , "x360 kills ps3 in JAPAN" and getting away with it. 


Microsoft facing $1bn Xbox bill

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| Microsoft, has not revealed how many of its machines have suffered the 
| problem, but said the number was "bigger than we are comfortable with."


Microsoft lied about scaling chips they promised:


Owner of eight failed Xbox 360 explains failures

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| And although console gamers usually don’t come with the geeky and 
| techie know-how of Banzai Runner hobbyists, an owner of eight failed 
| Xbox 360s finally tapped into his inner geek and got the problem of 
| the Xbox 360 issues down pat.


30% failure rate haunts Xbox 360 image

,----[ Quote
| A recent query put to an Australian game retailer puts the figure at a 
| 30% return rate.


A Tale of 11 Broken Xbox 360s

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| "I can't comment on failure rates, because it's just not something - it's 
| a moving target. What this consumer should worry about is the way that 
| we've treated him. Y'know, things break, and if we've treated him well 
| and fixed his problem, that's something that we're focused on right 
| now."
|    -- Peter Moore [of Microsoft] on Xbox 360 failure rates


Microsoft deletes mass Xbox 360 crashing claims from Forza 2 forums

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| In what appears to be an effort to conceal the over 900 replies gamers 
| provided on the official Forzamotorsport.net forums about Forza Motorsport 2 
| crashing on the Xbox 360, Microsoft has deleted the long thread, now stating 
| that it’s “exclusive content for registered forum users” only. However, the 
| thread was removed entirely, even to registered members.    


Anecdotal: Microsoft low on Xbox 360 coffins

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| For the most part, we've given up on reporting every single time 
| one of our colleagues in the gaming press has an Xbox 360 die on 
| them. Frankly, we'd be writing a piece every couple weeks. A 
| brilliant recent example was the Weekly Geek Show's Xbox 360, 
| which we covered, died again in late May. Exactly one month 
| and six days after being "repaired." But, like Peter Moore 
| asked of all of us, we shouldn't focus on the failure rate 
| of Xbox 360s, but on the service in repairing them. And so, 
| we have the story of Officer Craig Ravitch of the New York 
| Police Department.


Gamers Say Microsoft Understates Xbox Problems

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| An insider from Electronic Arts, Inc. is saying that the failure rate
| of Microsoft's Xbox 360 gaming console is actually ten times higher than
| what Microsoft spokespeople have admitted.
| Game Daily BIZ, a gaming industry publication, reported that the
| anonymous source tallied that of the 300 consoles EA has received,
| 30-50 percent of them have failed.


Gears of War disc errors - why the hell is no one covering this?

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| So, we're all just 'unlucky' Mark? Thanks for that. I'm happy for you
| and your console, but what about us? Where are we supposed to turn to 
| for help and support? Microsoft wasn't very helpful (ref #102-379-2964)
| any of the times I've called them (I think it's up to three now for the
| same issue - perhaps I'll call again today and check on an update).
| All I know is that if I see that dreaded error message again on my new
| 360 I am going to go absolutely ballistic!!!


What is the real failure rate of the Xbox 360?

,----[ Quote ]
| We asked Game, one of the largest console retailers in the UK. 
| "That's not information we're able to give out. It's commercially
| sensitive," it said. As for Microsoft, in the early days after the 
| console's 2005 launch it claimed that failure rates were no higher
| than an industry average of between 3% and 5%. That now seems
| wildly optimistic.
| Last month, its vice-president of entertainment, Peter Moore,
| refused to answer the question, telling the Mercury News: "I 
| can't comment on failure rates." According to Moore, if someone 
| has a faulty console they should worry about the customer service.


360 failure rates at 61%?

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| Over at XBox 360 Gamer they have refused to buy Microsoft?s claimed
| 4-5% failure rates and instead opted to create their own poll which
| yielded shocking results. At the time of writing there have been
| 3780 submissions and 2355 comments resulting in claimed failure
| rates of 61%.
| There is no avoiding the fact that there is likely to be a negative
| skew to the poll, angry gamers are more likely to vent than satisfied 
| gamers. That said 61% is a huge number and even if its half that 30%
| is a far cry from the 4-5% Microsoft would like us to believe.


Class Action Lawsuit Filed Against MS For Bricked 360s

,----[ Quote ]
| According to Gamespot, the suit seeks a minimum of $10 million in
| damages, depending on how MS decides to defend itself. 


Numerous Reports, November 30 Xbox 360 Update Is Bricking Consoles

,----[ Quote ]
| Some consoles are being bricked by Thursday's dashboard update.
| Issues range from freezing, red ring of death and VGA adapterm
| alfunction. Microsoft isn't acknowledging the issue and billing
| $140 for repairs.


Update brick your 360? Speak up

,----[ Quote ]
| Since yesterday's update, there are numerous reports about 360s
| being bricked. Some people suspect that this is being done by
| Microsoft intentionally to stop modders and hackers. Xbox Scene
| thinks it has more to do with certain combinations of hardware
| and firmware.


Autoupdate killed my 360!

,----[ Quote ]
| I was fine yesterday gaming with the VGA cable but after getting
| the autoupdate today, I get a black screen. Does Microsoft test
| these things? My connection to the TV didn't change yet its
| screwed. Thanks for nothing Microsoft.


Loot: Redmond, We Have a Problem, Or, What's Wrong With the Xbox 360

,----[ Quote ]
| At this point, Former becomes impassioned. That's not fair, he says;
| we always saw this as a long-term venture. To which we reply that we
| were talking about the original Xbox, and while other divisions of
| the company throw off more profits in a single quarter than the
| entire $5 billion or so lost in the home and entertainment division
|        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| to date, the fact remains that, as we take-our-word-for-it predicted,
| the Xbox group has been spectacularly unprofitable for Microsoft.
| Hence, our heretofore unpublished Vietnam analogy. The rest of the
| night is a blur, but we digress.
| [...]
| The worst case scenario for Microsoft, then, is one in which the Xbox
| 360's bid for the mass market is blocked by the Wii for the next two to
| three years, at which point the aging and underpowered Wii gives way
| to a cheaper-than-it-is-now PS3 with a selection of AAA titles that's
| far wider than what the PS3 has at the moment; new installments of
| Playstation's own popular and casual-leaning games; and a slew of
| new franchises from Sony's much-larger studio operation.

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