In article <dgqluc$1vhc$1@xxxxxxxxxxxxxxxxx>,
> __/ [Gary Goodman] on Tuesday 20 September 2005 18:24 \__
> > Every time I try to access Avantgo on my Treo, it makes me put in my user
> > name & password. Then the programs tells me to sync. When I try to do that
> > (wirelessly), the thing goes through part of the process and concludes
> > with the message of "Database open failed"
> > If I sync through the desktop, nothing happens, not even an error message.
> > I've verified that I'm using the correct password and Account name.
> > Any clues or hints?
> > Gary
> Being a little useless here, may I suggest that you try to re-install
> AvantGo on both sides (desktop and handheld)? It sounds as if a 'rotten'
> state may have been reached as "Database open failed" might suggest.
> I used to be using AvantGo and never had a problem. Fixing things 'by hand'
> is often more time-consuming (overall, as in many aspects of computing)
> than a re-installation that kicks things back into working order with a
> default behaviour. As your channels and information are on the Web, none
> will be lost apart from application-specific settings like fonts.
> Hope it helps,
> PS - Apologies if the answer does not serve any practical purpose or solves
> the problem directly.
Thanks for the suggestion. I had already re-installed
Avantgo when I wrote. I finally got a reply from tech
support, in which I was told to wipe out the account on the
handheld and then sync again.
So far, that solution has helped.
E-mail to the above address is rarely read. If you want to
contact me directly, please send an e-mail to: gary at
gdgoodman dot com.