Arsenal happy

fter many wins in a row, and a record number of straight wins for a new coach in the PL’s history, City cannot stop losing. After two losses it is another loss and not against a potent rival. City wasn’t “unlucky”, it just didn’t play well enough.

This is getting a bit frustrating. Arsenal “away” is coming later this month.

You live once, make it count

oday my mother spoke to me about Techrights and wished me well. My dad had done the same this morning and also yesterday. He remembered. He said good things. My wife did many things, including cards, food, and flowers.

I am glad that on the 20-year anniversary loved ones recognise the hard work and, in their words, the “sacrifices”.

Back to winning streak? (In PL, not CL)

bout an hour from now what should be a straightforward match kicks off.

Enzo has chosen to start with: Donnarumma, Khusanov, Dias (C), Guéhi, Gvardiol, Anderson, Fernández, Ndiaye, Cherki, Doku, and Haaland.

That’s a strong squad. He’s not taking risks.

For profit, against citizens?

couple of days ago my wife and I walked to Manchester City Council and spent just over an hour there. We researched the state of things for this series, not out of choice as much as out of real need.

The first 3 parts were a sort of alta vista and part 4 said this was apparently a global trend (allegedly, because so I am told by people I know).

Today I’d like to focus on one aspect. I try to split those aspects apart to make discussion easier, maybe a formal complaint at a later stage.

When my wife and I went to the Customer Services desk on Thursday she took the lead, but she was then given “false” options that were clearly anything but a real service. That was useless, as we were already at Customer Services, which we had traveled to physically.

They told my wife she had “other” options, such as going to the “Post Office” (another privatised thing, owned by a very rich foreigner) and we explained that this was unsuitable an option as the aim was to change/update details, not make payments. Both my wife and I, separately, said this to them.

It feels like the staff there resorted to a fallback… on some ‘template’ reply.

When a browser option was mentioned both my wife and I told them that several browsers on our (several) computers were not compatible with their Web site, or with that particular portal managed by a third party. What’s worse about it is that I had already told them that two weeks earlier and posted feedback. I spent almost an hour arguing, then writing about it. Clearly nothing was done about it.

They don’t read feedback. They don’t seem to care. Just one single ‘pesky’ customer… probably one in a million! Nobody else uses Firefox in Manchester!

I brought up aspects of accessibility and how much of a problem they would cause not just to old people or ‘technophobes’.

It was like talking to the wall. They don’t want to listen and pretend not to understand (or care).

Customer Services should do better than this.

In the next part I’ll discuss details about the “phone” option they spoke of.

I am utterly ashamed that in Greater Manchester or even Manchester “proper” (with millions of people) everyone must rely on such poor performance at the official Customer Services desk.

I am increasingly convinced we need to publicise this.

In my experience, they mostly squash complaints. They try to keep those private to save face.

Like G4S in Manchester

moment – or even an entire part – is needed to discuss the worldwide or global nature of this trend. I am told by friends in several countries that not only Manchester is impacted. Let’s devote today to this.

The pandemic referred to as COVID-19 appears to have been a major contributor or accelerator of this agenda, namely a rapid deterioration of services, then expecting the public to do (for free) all the work that public servants used to do. This is outsourcing, not automation. In general, in public services (that we all pay for collectively), everything gets worse. Yes, everything, even postal services. And even here, everywhere, any place there used to be something like a “Royal Mail”. We pay more, we get less. Privatisation is a common denominator.

“It looks like a package on the way here will likely not be delivered today,” a friend told me, “and instead spend the weekend in town.”

They don’t even deliver items like they used to. Drive to pick it up… what a waste of fuel! Bad for the climate!

“The goal is to shut down all government services,” the friend told me. “I disagree with the groups and the goals but those are what are aimed at by ignorant society.”

He said “some of that agenda is pushed by tech bros on behalf of the broligarchs who all aim to destroy democracies and, if they can, establish “network states” in their places…”

He noted that “the US won a temporary reprieve, but many (most?) of the elected politicians are beholden economically to either AIPAC or Kremlin or both.”

I am saddened to see how privatisation hurts everybody and everything. It impacts us as well.

Soon

bout 10 hours from now Techrights turns 20.

“Tomorrow anniversary,” one person reminded me today, it being “20 years……”

He said I should be “careful and enjoy life”.

I appreciated that people remembered the age of the site, the date of its anniversary, and also recognised the risks associated while acknowledging that it is enjoyable in spite of these risks.

Let’s hope for another 20 happy years in Techrights.

Need to raise awarness among ministers

bout half an hour ago I learned about another classic SLAPP in the UK. That’s transnational oppression/repression.

In our case, in addition to SLAPPs from America, there was also a swatting attempt. This new series about it added two more parts this morning: