"Roy Schestowitz" <newsgroups@xxxxxxxxxxxxxxx> wrote in message
news:doo4vn$1tli$1@xxxxxxxxxxxxxxxxxxxx
I did a hard re-set by removing the batteries so at least in theory I was
working with a clean OS.
I haven't tried installing the Desktop on anyone's computer so far, nor have
I gotten another Palm to try. I do have a friend with a Palm and I might see
if he will help the next time we get together.
Thanks for the hints.
> Things to attempt:
>
> * Install Palm Desktop on somebody else's computer and attempt a HotSync.
> This narrows down the number of possible culprits
>
> * Remove software from the Palm, piece by piece. Something may may be
> causing
> problems. I don't know if your hard reset involved data loss. Software can
> be re-installed later, if necessary. Narrow down the options to identify
> the
> cause of the issue.
>
> * Try a friend's/colleague's Palm on your computer.
>
>
> Things to consider:
>
> * Keyboard issue might indicate a problem with the Universal Port (not
> sure
> if that's the Visor's port type).
>
> * Santa has a bad sense of humour. 2 days ago, a fellow LUGer had
> hard-drive
> issues -- something to keep him occupied and helpless during the holiday.
>
> Roy
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